Editing and cancelling of orders
Can the order management area of the admin area be enhanced to allow the editing and cancellation all orders.
Currently in progress including partial dispatch.
Yes we have an new order manager in our latest release. I think this is possible and you can check in a demo store - feel free to feedback if theres something you need adding.
Gabriella Wraith commented
I'm looking to sign up with Easywebstore, has this been implemented already? Being able to edit/cancel/refund orders in a way that reflects in the turnover statistics is a must.
Jeff Kane commented
Yup - 18 months ago we actually moved to operating a separate back end system to cover for the fact that we couldn't do this in EWS. Customers otherwise had to cancel an order and get a refund, then place another order, just so they could change one item! Otherwise we had to accept that what we'd actually supplied was not the same as what EWS thought we'd supplied. Neither way was acceptable to us. If this gets integrated into EWS we may be able to move back to using just EWS again. :D
Cancellation is already possibly, but editing orders that have not yet been dispatched would be a good idea.
I agree a must, also returns is a must to.
I agree this is a must. Also to be able to handle returns.
This really is a Must Please, It would make life so much easier to be able to correct an order when the customer makes a change on the Invoice.