I suggest you ...

Editing and cancelling of orders

Can the order management area of the admin area be enhanced to allow the editing and cancellation all orders.

18 votes
Vote
Sign in
Check!
(thinking…)
Reset
or sign in with
  • facebook
  • google
    Password icon
    I agree to the terms of service
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    AdminDavid Hall - EasyWebstore Support (Admin, easywebstore) shared this idea  ·   ·  Admin →

    7 comments

    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      Submitting...
      • Gabriella Wraith commented  · 

        I'm looking to sign up with Easywebstore, has this been implemented already? Being able to edit/cancel/refund orders in a way that reflects in the turnover statistics is a must.

      • Jeff Kane commented  · 

        Yup - 18 months ago we actually moved to operating a separate back end system to cover for the fact that we couldn't do this in EWS. Customers otherwise had to cancel an order and get a refund, then place another order, just so they could change one item! Otherwise we had to accept that what we'd actually supplied was not the same as what EWS thought we'd supplied. Neither way was acceptable to us. If this gets integrated into EWS we may be able to move back to using just EWS again. :D

      • sales commented  · 

        I agree a must, also returns is a must to.

      • Ankaroo commented  · 

        I agree this is a must. Also to be able to handle returns.

      • chinamatchers commented  · 

        This really is a Must Please, It would make life so much easier to be able to correct an order when the customer makes a change on the Invoice.

      Feedback and Knowledge Base